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My story: KR

Below is the story of one of our members. This accompanied the letter we sent to MPs in September 2024. Other stories were written by Anonymous E, Kate, Anonymous A, Julie and Rachel. You can download all of our stories here.

 

I have worked in domiciliary care for nearly three years now after previously working in a nursing home. 


In my experience, people’s physical needs are met, but only just. They may be washed, dressed, have a meal and their medication but this has to be rushed and isn’t person centred at all. People aren’t looked at as people but rather a list of tasks that need completing. 


We do a lot of training regarding duty of care, human rights, equality, diversity and inclusion and dignity in care but the time given to complete care calls makes this all impossible to put into practice.

Emotional needs can’t be met due to the lack of time. Someone living with dementia or a mental health condition will be given a basic half an hour morning call. This is not enough time to support any emotional needs, as they may need longer to process information.


There is also the issue of loneliness. I visit elderly people who live alone. They have lost their husband or wife. Family don’t live locally and their carers are the only form of contact they have for days on end. In my experience we can’t support physical needs without supporting emotional needs, too.


Thank you for taking the time to read this.


 

Download all of our stories here:



 

If you are a homecare worker (or used to be), join our free and welcoming community of support and best-practice to:


  • access our secure online group and WhatsApp Community


  • attend meetups (in person and online)

  • share your experiences of care work to help researchers and policymakers

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Homecare Workers' Group C.I.C

Ingenuity Centre, University Of Nottingham

Innovation Park

Triumph Road

Nottingham

England

NG7 2TU

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